13-May-21 Rise of the Machines: Are you using AI and Cloud Contact Center as a Service?
IF YOU'D LIKE TO ATTEND AND/OR GET A COPY OF THE RECORDING, MAKE SURE TO SIGN-UP HERE: https://cirrustel.kartra.com/page/051321 Rise of the Machines: Are you using AI and Cloud Contact Center as a Service? The CCaaS industry is expected to represent $72 Billion by 2027 per GrandViewResearch Feb 2020. If your company is not leveraging CCaaS with the right AI components, you will be terminated by your competition! What can AI and Talkdesk CCaaS do for you? Improve 1st call resolutions. Increase agent morale. Lower costs by doing more with less headcount. Reduce in call research and resource hunting. Improve customer service by connecting the right agent to field the call. INCREASE REVENUE and IMPROVE CX!